Warranty & Refund
We value your satisfaction with your purchase, and we have a return policy in place to address different scenarios. Please review our return policy below:
Unopened Items within 7 Days
If you decide to return an item within 7 days of receiving it and the item remains unopened and in its original condition, you will be eligible for a refund. However, please note that you will be responsible for the return shipping fees. Once we receive and inspect the returned unopened item, we will process the refund to your original payment method. Please allow a reasonable processing time for the refund to be reflected in your account.
Unopened Items after 7 Days
For unopened item returns after the initial 7-day period, a restocking fee of 15% may apply, please note that you will be responsible for the return shipping fees. This fee helps cover the costs associated with inspecting, repackaging, and restocking the item. Once we receive and inspect the returned unopened item, we will deduct the restocking fee and process the refund to your original payment method.
Used Items Change of Mind
If you have used the item but wish to return it due to a change of mind, a restocking fee of 25% plus recovering costs may be applicable, please note that you will be responsible for the return shipping fees. The restocking fee covers the costs associated with inspecting, repackaging, and restocking the item. The recovering costs cover the fact that the item may need to be sold as a refurbished or discounted item due to its previous use. We address these case-by-case but will try our best to work towards a satisfactory solution.